D-Connect

I recently purchased software called SimpleHelp. It allows a technician to take control of your computer remotely to help solve computer issues. All you have to do is click on the support link in the Main Menu, fill in your name, and the technician you want to help you can connect to your computer directly. It's extremely easy and very useful!

Note: the software will only work if you have Java installed. If you don't have it, it may ask you to install it when you try to run it, or you can go to java.com to manually download and install it.

 -Derek